Distribution Office Support II

Req #:  10008
Division: Canada
Location: Brampton, ON CA
Travel Involved: 0
Job Type: Full Time
Job Level:  Experienced
Education: HS Diploma or Equivalent 
Skills:  
Category: Administrative/Clerical
Benefits: Lennox International offers an excellent salary and benefits package including competitive retirement plans. Our health benefits include medical, dental and vision insurance. Lennox International also offers employees basic life and AD&D insurance, a scholarship program and employee tuition reimbursement.

NO PHONE CALLS PLEASE. Lennox International Inc. and its subsidiaries are fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, creed, color, sex, sexual orientation, age, national origin, religion, disability, genetics, veteran's status, or any other category protected under federal, state or local law.
Company Information:
Innovate your career.

When you choose Lennox International, you know you're getting the best.

That is why when you work at Lennox International, you know you are among the best.

As a leading innovator of home and commercial, heating, cooling, refrigeration, air-quality, and related services, Lennox International is committed to helping our people innovate our products and their careers.

Join over 12,000 employees worldwide who build our heritage of integrity and innovation. At Lennox International, we make your home, your businesses, and your work, a better place.
Job Description:
Under general direction, provides clerical support to the Regional Distribution Center. Resolves moderately complex details independently. Maintains the paperwork control and audit process in order to avoid picking and shipping errors. Develops and maintains logs, reports and applicable metrics. Coordinates and maintains Safety training, documentation, communication and postings to ensure corporate and OSHA compliance. Ensures that inbound traffic arrives at the appointed time and pre-assigned door. Records the arrival, duration and departure of inbound activity and notifies the Shift Lead or Operations Supervisor of any imminent or potential detention charges. Provide timely customer service to all internal and external customers. Resolves Over, Short and Damaged (OS&D) issues or variations with the inbound documentation. Initiates action related to any serial number deviations. Maintains SOX key warehouse controls with direction from RDC and financial management. Initiates any inbound vendor or in-transit freight claims. Carries out any supporting activities. Works with Product Rework Technician in order to determine disposition of any damaged product. Monitors non-conformance in Standard Operating Procedures (SOPs), processes, packaging, vendor cross-reference or UPC issues. Participates in other projects as assigned. Requires high school diploma or equivalent. Bachelors degree preferred. Must have at least 2 years experience in distribution operations support. HVAC industry experience preferred. Knows the principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Requires good verbal and written communication skills. Must have computer literacy in Microsoft Office, including Excel, Word and PowerPoint. Requires some experience with general office applications such as FAX and EDI. Prefer experience using SAP including using queries.
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Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify . Please visit the E-Verify web site for more information on this program.