Production & Service Coordinator

Req #:  10555
Division: SE - #324 Service Experts Heating and Air Conditioning, Calgary Central
Location: Calgary, AB CA
Travel Involved: 0
Job Type: Full Time
Job Level:  Experienced
Education: HS Diploma or Equivalent 
Category: Administrative/Clerical
Benefits: Lennox International offers an excellent salary and benefits package including competitive retirement plans. Our health benefits include medical, dental and vision insurance. Lennox International also offers employees basic life and AD&D insurance, a scholarship program and employee tuition reimbursement.

NO PHONE CALLS PLEASE. Lennox International Inc. and its subsidiaries are fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, creed, color, sex, sexual orientation, age, national origin, religion, disability, genetics, veteran's status, or any other category protected under federal, state or local law.
Company Information:
Innovate your career.

When you choose Lennox International, you know you're getting the best.

That is why when you work at Lennox International, you know you are among the best.

As a leading innovator of home and commercial, heating, cooling, refrigeration, air-quality, and related services, Lennox International is committed to helping our people innovate our products and their careers.

Join over 12,000 employees worldwide who build our heritage of integrity and innovation. At Lennox International, we make your home, your businesses, and your work, a better place.
Job Description:
Coordinates the installation process within the Branch to ensure that necessary equipment is available the job has been assigned to an installation crew the installation crew as the appropriate documentation and that the equipment, accessories, and parts are pulled from inventory and ready for loading on vehicle to transport to work site. Work is performed under general supervision in accordance with established procedures and process.

When notified by sales staff of an installation job, verifies that equipment is available, posts installation to schedule board, and calls customer to schedule installation. Enters required information in designated system to create job ticket, to record scheduled date and time, and to assign installation crew. Reviews documentation received from sales staff in order to identify items available from warehouse or that need to be ordered. As needed, enters required information into designated system in order to create Purchase Orders. Obtains management approval of purchase order and routes/retains purchasing documentation in accordance with standardized procedures. Generates copies of required documentation from designed system in order to compile installation packet for installation crew to ensure the installation crew has all the information, equipment, accessories, parts, and supplies needed for the installation. Pull materials from warehouse stock, verify all required materials are ready, and stage all equipment and parts needed for the days installations are ready and available to the appropriate crew or technician for each customers order. When job complete, reviews returned documentation to ensure complete, records receipt of payment in order to close job ticket, and routes/files documentation in accordance with standard procedures. Represents the company professionally, honestly, and ethically in all business matters and activities. Performs similar/other duties as needed or assigned.

High School diploma or GED with experience in a warehouse or production coordination role preferred.

Ability to learn and follow company process and procedures. Ability to multitask in a busy work environment and to organize and manage multiple priorities. Experience or training the use of computers and related systems in an administrative office environment. Working knowledge of Microsoft Word, Excel and Outlook software applications. Ability to communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment. Certified to operate a fork lift. Ability to stand and walk and to climb ladders and to balance while lifting or carrying materials. Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception. Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.
Scheduling for installers
Duties include: creating Job numbers,
plans, top sheets, POs, and pick lists
Scheduling gas piping
with subcontractors
Scheduling fireplace installations with
Scheduling of air conditioners and HRVs with
Communication to/from builders, foremen, employees,
and subcontractors
Organization of schedules
orientated a must
Multi-tasking required
Working well with
the team a must
Experience with various computer programs,
including MS Access

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Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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