HVAC Service Technician

Req #:  10708
Division: SE - #352 Service Experts Heating and Air Conditioning, Ottawa East
Location: Ottawa, ON CA
Travel Involved: 0
Job Type: Full Time
Job Level:  Experienced
Education: HS Diploma or Equivalent 
Skills:  
Category: Maintenance/Repair
Benefits: Lennox International offers an excellent salary and benefits package including competitive retirement plans. Our health benefits include medical, dental and vision insurance. Lennox International also offers employees basic life and AD&D insurance, a scholarship program and employee tuition reimbursement.

NO PHONE CALLS PLEASE. Lennox International Inc. and its subsidiaries are fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, creed, color, sex, sexual orientation, age, national origin, religion, disability, genetics, veteran's status, or any other category protected under federal, state or local law.
Company Information:
Innovate your career.

When you choose Lennox International, you know you're getting the best.

That is why when you work at Lennox International, you know you are among the best.

As a leading innovator of home and commercial, heating, cooling, refrigeration, air-quality, and related services, Lennox International is committed to helping our people innovate our products and their careers.

Join over 12,000 employees worldwide who build our heritage of integrity and innovation. At Lennox International, we make your home, your businesses, and your work, a better place.
Job Description:
Requirements

Duties & Responsibilities:
• Analyze, diagnose and resolve customer problems.
• Notice potential problems to prevent premature and unexpected breakdowns or callbacks. 
• Responsible for delivery and removal of equipment needed to complete service work.
• Fill-out all forms and paperwork in a neat, timely, complete, and accurate manner. 
• Perform service on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Successfully complete routine maintenance and furnace cleaning.
• Perform start-ups on air conditioning.
• Perform limited diagnostic work.
• Complete all HVAC, water heater and all other required service.
• Assist Lead Service Technician in preparing material requisition forms to ensure proper truck stock levels.
• Perform job material source and accurately record all materials received and/or returned.
• Act as materials runner when so instructed by Lead Service Technician.
• Perform service calls and other assignments as instructed and do so in a courteous manner.
• Handle customer concerns, questions, or problems in an effective manner. 
• Complete all paperwork in a neat, accurate, complete and timely manner.
• Generate sales leads in accordance to (at least) our established minimum standards.
• Perform other duties as assigned.

Qualifications: 
• Minimum of 1 years’ of related experience.
• Gasfitter 2 License is required.
• 313D Refrigeration License is required.
• ODP Certification is required.  
• Minimum of a Grade 12 education, college or trade school diploma is preferred.
• Clean drivers abstract and successfully complete a background check.
• Flexibility to be on-call to respond to service calls after hours. 
• Strong time management skills.
• Superior communication and customer service skills.
• Excellent written, verbal, interpersonal and organizational skills.
• Good mechanical aptitude. 
• Able to operate all necessary tools and equipment to perform various service projects.
• Able to read wiring diagrams and troubleshoot problems with electrical, refrigerant and duct systems on residential air conditioning equipment.
• Able to properly start up and balance airflow on all residential systems with little or no supervision.
• Able to properly align belts and pulleys on residential systems with no supervision.
• Able to install a basic duct fitting.
• Must be able to troubleshoot and repair electronic air cleaners, refrigeration systems, commercial ice machines, hot water systems, steam boiler systems, and humidifiers with little or no supervision.
• Able to calculate heat gain and loss on all residential and light commercial buildings using approved methods.
• Able to estimate any job service that may be required (repair or replacement).
• Must have a valid driver’s license.

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Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

Applicants with Disabilities

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com

E-Verify Participation

For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify . Please visit the E-Verify web site for more information on this program.