Lead Installer, Residential HVAC (Calgary, Alberta)

Req #:  12551
Division: SE - #315 Service Experts Heating and Air Conditioning, Calgary North
Location: Calgary, AB CA
Travel Involved: 0
Job Type: Full Time
Job Level:  Experienced
Education: HS Diploma or Equivalent 
Category: Maintenance/Repair
Benefits: Service Experts offers an excellent salary and benefits package including a RRSP plan. Health benefits include medical, dental, life and disability insurance.

Company Information:
Service Experts Heating & Air Conditioning
is the nation's largest independent Lennox Premier
with more
than 3,000 employees at more than 100 service locations
throughout North America. We're part of a world-renowned company with
a history of innovation, unsurpassed quality and outstanding
As a leading innovator of home and commercial,
heating, cooling, refrigeration, air-quality, and related services,
Service Experts is committed to superior customer
service. Our employees are dedicated to providing trusted
brands, innovative products, unsurpassed quality, and responsive
service. At Service Experts, we make your home, your businesses,
and your work, a better place.
Job Description:
Duties & Responsibilities
• Install heating,
air conditioning, ventilation, and refrigeration equipment, as well
as accessories, in an accurate and timely manner.   />• Complete all HVAC, water heater, and all other
equipment installations.
• Perform start-ups on air
• Perform limited diagnostic work. />• Designs, manufacture, and install various ducts and
duct fittings as instructed.    />• Responsible for delivery and removal of equipment
needed to complete the installation work. />• Responsible for calling customers to arrange for a
pre-measuring when necessary.
• Responsible for
keeping installation vehicle clean and neat both inside and out in
keeping with the companies professional image. />• Responsible for delivery of excellent customer service
and sustaining high levels of customer satisfaction. />• Follow instructions and directions of the Lead
Installer and/or Service Manager in a timely and accurate
• Assist the Lead
Installer in preparing material requisition forms to ensure proper
truck stock levels.    
• Perform
job material source and accurately record all materials received
and/or returned.
• Act as a materials runner when so
instructed by the Lead Installer.     />• Responsible for the delivery of up-selling initiatives
while completing the installation of company equipment in the

• Good mechanical
aptitude.  Able to operate all necessary tools and equipment to
perform various installations projects.
• Adept at
installing residential and light commercial heating, air
conditioning, ventilation, and refrigeration equipment, as well as
related accessories, successfully and without supervision.  />• Must have the ability to design, layout, and
manufacture ductwork and duct fittings used in a residential and
commercial setting.   
• Able to
calculate heat gain and loss on all residential and light commercial
buildings using approved methods.
• Must be able to
estimate any installation job that may be required (repair or
• Able to read and interpret drawings,
blueprints and production diagrams.
• Must understand
time management and manage time effectively, efficiently and
• Must possess superior communication
and diplomacy skills necessary to resolve a customer complaint or
• Must have a good understanding and overall
knowledge of the HVAC/Refrigeration Industry. />• Demonstrated commitment to the delivery of
customer-focused service.
• Ability to work
unsupervised; results oriented achieving high levels of individual
and team performance.
• Must have good interpersonal
skills and leadership skills.    />• Excellent written, verbal and organization
• Must have a minimum Grade 12 high
school education, although a college or trade school diploma is
• Preferred licenses in plumbing,
electrical work, sheet metal, refrigeration, CFC permit (ozone
depletion card).
• Minimum two years experience in the
installation field.
• Valid driver’s license. />

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