Sales Territory Manager (Boston/North Shore MA)

Req #:  12810
Division: Lennox - Residential Heating and Cooling
Travel Involved: 70%
Job Type: Full Time
Job Level:  Experienced
Education: Bachelors Degree 
Skills: Marketing -> CRM, Public Relations
Sales -> Data Management, Field Sales, Communications, Business Development, Customer Support
Category: Consulting,Customer Service,Marketing,Other,Sales,Technical Support
Benefits: Lennox International offers an excellent salary and benefits package including competitive retirement plans. Our health benefits include medical, dental and vision insurance. Lennox International also offers employees basic life and AD&D insurance, a scholarship program and employee tuition reimbursement.

NO PHONE CALLS PLEASE. Lennox International Inc. and its subsidiaries are fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, creed, color, sex, sexual orientation, age, national origin, religion, disability, genetics, veteran's status, or any other category protected under federal, state or local law.
Company Information:

Innovate your career.

When you choose Lennox International, you know you're getting the best.

That is why when you work at Lennox International, you know you are among the best.

As a leading innovator of home and commercial, heating, cooling, refrigeration, air-quality, and related services, Lennox International is committed to helping our people innovate our products and their careers.

Join nearly 10,000 employees worldwide who build our heritage of integrity and innovation. At Lennox International, we make your home, your businesses, and your work, a better place.

General duties/responsibilities of this Outside Sales Territory Manager position, working for Lennox Residential in the Boston, North Shore MA, New Hampshire and Vermont  areas, will entail the following:

Key relationship builder to sell Lennox products and parts to our partners-dealers and contractors.

Prospect for and develop new customers, and deliver value by conducting product and sales training for contractor personnel.

Develop the market share, competitive analysis and implement coordinated managed initiatives consistent with Lennox policies, accomplishing profit objectives and maintenance of customer focused relationships.  Position will report to District Sales offices in Wilmington, MA.

Candidate must demonstrate high integrity and have the ability to represent Lennox Industries to the customer base to produce an outcome of achieving the sales goals of the company.

Job Description:
Under limited supervision, develops new prospects and interacts with existing customers to increase sales of products and services.

Selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations. Negotiates prices and terms of sales and service agreements. Insures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers. Sets account and territory plans on an annual, quarterly, and monthly basis. Generally develops business with key or named accounts and may lead dedicated account teams. May coach and mentor less experienced sales representatives.

Requires bachelor's degree or equivalent. Requires at least 5 years sales experience including substantial industry-specific sales experience.

Requires expert abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires substantial industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.
  A Bachelor's Degree is preferred, with at least 3-5 years sales experience preferably in HVAC.
  • Excellent communication skills are required [both written and verbal].
  • A commitment to continued personal and professional growth is important.
  • Position requires strong goal orientation, active listening and ability to multi-task and work independently.
  • Must be proficient with Microsoft Office and Outlook.
  • Strong team orientation and driven to achieve sales and corporate goals.
  • Must be capable of demonstrating the entire product line and committed to bringing value to customers.
  • Consistency in developing customer relationships. Able to design and execute a sales plan for territory. Must always prospect for new customers.

Individual will also perform the following duties:

  • Deliver a high level of customer service to existing accounts and identify changing trends in the marketplace;
  • Strong planning skills to accomplish timely quotation submittals, value driven sales presentations and customer training to ensure attainment of the annual sales, gross profit and margin goals.
  • Strong product knowledge and presentation skills are necessary to achieve these results. Individual must have the ability to work with little direct supervision while at the same time to demonstrate ability to work well as a member of the overall sales team.
  •  Individual must demonstrate solid computer skills (MS Word, Excel, Windows, and PowerPoint).
  • Other essential duties include: This position requires extensive automotive travel to contractor sites. Lifting of boxes and training materials, at times to exceed 50 pounds.

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Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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