Area Sales Manager

Req #:  8336
Division: SE - #032 Service Experts Heating and Air Conditioning, Charleston
Travel Involved: 60%
Job Type: Full Time
Job Level:  Senior
Education: Bachelors Degree 
Skills: Sales -> District Management, Field Sales, Incentive Compensation, Operations, Training, Communications, Business Development, Customer Support
Category: Sales
Benefits: Lennox International offers an excellent salary and benefits package including competitive retirement plans. Our health benefits include medical, dental and vision insurance. Lennox International also offers employees basic life and AD&D insurance, a scholarship program and employee tuition reimbursement.

NO PHONE CALLS PLEASE. Lennox International Inc. and its subsidiaries are fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, creed, color, sex, sexual orientation, age, national origin, religion, disability, genetics, veteran's status, or any other category protected under federal, state or local law.
Company Information:
Job Description:
Manages the Comfort Advisors and works with the marketing team and corporate support to improve overall sales results. Responsible for revenue growth, close rate, average ticket price, lead generation, employee retention and Comfort Advisor capacity planning.

Hires, trains and manages all Comfort Advisors and Lead Coordinators in the Area. Administers and implements the sales compensation plan in support of the Areas sales goals. Supports customer contact points including Dispatch and Maintenance Technicians. Conducts regular rides with Comfort Advisors to review policy and procedures and benchmark best practices. Coordinates with marketing groups on promotions. Ensures adherence to pricing strategy set by Region and SEI. Provides lead generation through all points of customer contacts, including self generated leads for CAs and Tech turns. Provides leadership, direction and support to direct team and others in the Area. Responsible for leading health and safety programs by example. Ensures employee training, safety tracking, employee compliance assessments, and incident investigation. Immediately corrects any problems.

Bachelor's degree or equivalent. Requires at least 5 years related experience. Prefer prior sales management experience.

Prepared and available for travel, as required, within the Area and to its branches. Requires exceptional written, verbal, interpersonal and organizational skills. Possesses strong people management, leadership and professional skills. Able to manages a sales force across multiple locations. Requires expert abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Strong ability to train and coach sales teams. Able to identify individual and branch performance deficiencies and opportunities. Requires strong computer use skills.
Exciting career opportunity not to be missed! If you are interested in building your career with a well-known international company, and want to work in a high energy and fast-paced environment, this is the job for you!
When you choose Service Experts Heating & Air Conditioning, you know you're getting the best. Service Experts is part of the Lennox International family, a known and trusted Fortune 1000 award winning provider of home and commercial, heating, cooling, refrigeration, air-quality, and related services. That is why when you work at Service Experts, you are among the best.
The Area Sales Manager is responsible for the management and coordination of Specialized Sales Reps and Sales Support resources, involved in obtaining their assigned team sold quota and revenue growth objectives. This role is expected to ensure that sales methods, approaches, and account development strategies are formulated and executed to capitalize on revenue opportunities and customer retention requirements.

Key responsibilities include:

Manage sales reps in multiple locations

Set clear direction, expectations and measurements; including execution of sales activity, reporting and business processes requirements

Achieve assigned revenue growth targets 

Create measurable performance improvement action/development plans

Monitor daily, sales activity reporting of all sales representatives, specialists

Perform weekly Sales Effectiveness Planning sessions with sales representatives

Develop a staffing plan that ensures team is fully staffed at all times

Hire and retain motivated sales personnel, based on district staffing model

Design and maintain incentives that will motivate the sales team


Bachelors Degree or equivalent work experience. 

Minimum of 5 years experience of managing a sales team

Strong planning and organizational skills

The ability to coach, counsel, and motivate employees within a team environment

Excellent computer skills including MS Office Suite

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Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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